OJBs Web Site: Tip

Note: You are currently viewing my old web site. There is a new version with most of this content at OJB.NZ.
The new site is being updated, uses modern techniques, has higher quality media, and has a mobile-friendly version.
This old site will stay on-line for a while, but maybe not indefinitely. Please update your bookmarks. Thanks.

(Up to OJB's Mac Tips List Page)

Cached Credentials Expired

How to Fix "Sign in Required: Cached Credentials Expired" in Office on Mac

Make sure your Office apps were closed (inc OneDrive).
Open Keychain Access.
Look for Microsoft Office Credentials, in the "login" keychain.
Delete them.
Note: Make a note of your user name and password first.
Open the apps again you should see something like this:
"To sync changes with OneDrive, Microsoft Excel needs access to your OneDrive folder"
Or you might be asked to sign in again.
Sign in if required.
Re-launch the required apps.